Holiday Season Shipping Guidance
2025 Holiday Season Shipping and Office Schedule
To ensure your orders are processed and dispatched on time during the holiday season, please review the key dates below:
- Orders Received BEFORE December 19th, 2025: Processed with a 3-business-day handling time.
- Orders Received AFTER December 19th, 2025: Processing on January 5th, 2025.
For detailed information about our shipping schedule, please contact us at 1300 238 288 during our festive season operating hours.
Office Hours and Support Availability
- Office Hours: Monday to Friday, 9:30 AM to 4:00 PM (refer to the dates below).
Office/Support Holiday Closures:
- December 19th to December 31st, 2024: CLOSED
- January 1st to January 5th, 2026: CLOSED
We will respond to all enquiries submitted during these dates after January 5th, 2025.
Thank you for your understanding, and we wish you a joyous holiday season!