COVID-19 Updates

With Stage 4 restrictions now in place across metropolitan Melbourne until 13th September 2020, we want to reassure all our local, interstate and international Customers that we can continue to service your requirements during this time.

DIYMEGASTORE is committed to the overall health and well-being of our customers and staff. By working together, we can limit the impact of the current COVID-19 virus.

We are constantly making the necessary adjustments to the way our business operates to continue to provide you the safest and best levels of customer service in these challenging circumstances. We will continue to monitor and adhere to Government and Health authority guidelines on a regular basis. Unless circumstances change, we will continue to offer a contactless ordering option.

Our ORDERING process can be completed in 4 simple steps, as follows. 

  1. Go to www.diymegastore.com.au website to order items as desired by adding to cart.
  2. Click to Checkout and follow the prompts to make payment. You will receive an order confirmation via email. 
  3. We will process your order accordingly. 
  4. Once your order is despatched, you will receive an email with a Tracking ID. You can track the status of your ordering from here.*^ 

For further enquiries we are still contactable on our live chat, via our contact form or email us at support@diymegastore.com.au.

*- Delivery of smaller item orders will be by AUTHORITY TO LEAVE (ATL) basis. That is, if you are not home your order will be left at your front door.

^- Delivery of bulky items – Limitation of delivery by our freight company is to the front of property/driveway only, at the driver’s discretion they may assist you in hand unloading but are not required to do so. In all instances, social distancing of required 1.5m is to be practiced.

You may also order as a ‘click and collect’ option at checkout however, ensure you meet the Victorian Governments’ guidelines.

TRADE
If you are a qualified TRADE business, we are permitted to remain open as a supplier of our building and garden products. At all times, we will be adhering to and practicing our COVID SAFE plan and procedures, in accordance with the Victorian Government guidelines. For further Trade enquiries we are still contactable on our live chat, via our Trade contact form or email us at support@diymegastore.com.au.